Med-Peds Residents
PGY-4
Brant Cornelius, DO
Hometown: Beattyville, KY
Medical School: University of Pikeville - Kentucky College of Osteopathic Medicine
Hobbies/Interests: Hiking in the Red River Gorge, playing golf and disc golf, any board or card game, collecting bourbon, going to all the different breweries in Lexington, serving at my local church, and mowing the grass (yes, I said it).
Favorite place to grab a drink in Lexington: All the breweries in Lexington are great, but if I had to pick, Blue Stallion.
Favorite place to grab food in Lexington: Dad’s Favorites is by far the best sandwich place in Lexington.
Favorite thing about living in Lexington: There's always something to do! Keeneland, downtown festivals, football/basketball games, wonderful restaurants and breweries, and the bourbon trail. You're also within driving distance of bigger cities, airports, and some of the best hiking and rock climbing in the world. Once people come to Lexington, they never leave.
Best doughnut in Lexington: It used to be Magee’s until it closed last year. RIP. Now, Spalding’s Bakery has taken the top spot!
Favorite memory of residency so far: One of my favorite memories was when my PGY-3 class went to Asheville, NC! We got to go for 3-4 days prior to starting second year. We had the best time exploring the city, hiking together, and getting to spend time with one another outside of our day jobs.
Dream non-medical career: If I could do one thing other than medicine, I would have gone into ministry, been an athletic trainer, or a teacher/coach!
Why did you choose UK for MedPeds? I know that every program claims this, but UK MedPeds is a family, and it's a big one. From all the residents and faculty, plus all the former UK MedPeds graduates on staff here at UK, you will find a MedPeds friend wherever you go. Our PD, APD, and our program coordinator have done and will do anything for you to help make your goals and dreams possible. They are intentional and treat you like you're the only resident in the program. And of course, having grown up and lived in KY my whole life, I'm a big UK fan, so GO CATS!
Madison Dressler, MD
Hometown: Harrodsburg, KY
Medical School: University of Kentucky College of Medicine
Career goals: Typical MP answer- undecided and loving everything!
Hobbies/Interests: Hiking, traveling, reading, long walks with my Bernedoodle
Dream non-medical job: Open a bed-and-breakfast in the Swiss Alps.
Why did you choose UK for Med-Peds? The opportunity to work alongside kind and supportive MP faculty scattered all throughout the hospital: whether in clinics, inpatient services or in the ICU's. Lexington is home for me- I loved the challenging patient population, the city, and the incredible group of residents here!
Miranda Gerrard, MD
Hometown: Pine Village, IN; Riner, VA
Medical School: Virginia Tech Carilion School of Medicine
Hobbies/Interests: Ponies, cows, traveling
Career goals: Undecided
Favorite place to grab a drink in Lexington: Cru
Favorite place to grab food in Lexington: Ted’s Montana Grill
Favorite thing about living in Lexington: Horses
Best coffee shop in Lexington: The Human Bean!
Your go-to weekend getaway: KBarC Ranch
Favorite memory of residency so far: Snuggling babies on night shift
Did you have a career before medicine? Winery taste attendant, craft beertender
Dream non-medical career: Olympic equestrian
Why did you choose UK for MedPeds? Jesus and Dr. Trent, and the horses!
Laura Josephson, MD
Hometown: Marshfield, Wisconsin
Medical School: University of Wisconsin School of Medicine and Public Health
Hobbies/Interests: Hiking, swimming, running, reading, travel
Career goals: MedPeds hospitalist with palliative care interest
Favorite place to grab a drink in Lexington: I’m always up for margaritas at Corto Lima
Favorite place to grab food in Lexington: Kentucky Native Café--outdoor garden café with good food and wine!
Favorite thing about living in Lexington: It has all the offerings of a bigger city but maintains the small town feel.
Best coffee shop in Lexington: Brevede
Best doughnut in Lexington: I’m more of a cinnamon roll person. Futile Bakery for the win there!
Your go-to weekend getaway: Hiking at Red River Gorge
Favorite memory of residency so far: Our Resitern class retreat to Asheville—tons of hiking, bonfires, and so many laughs!
Dream non-medical career: National Geographic photographer so I could travel and explore all the natural/historic wonders of the world!
Why did you choose UK for MedPeds? The huge MedPeds presence at UK--tons of mentors in both medicine and pediatrics and subspecialties; great camaraderie among the residents; academic medical center with high acuity of patients.
Joshua Morris, MD
Hometown: El Paso, TX
Medical School: Dell Medical School at The University of Texas at Austin
Hobbies/Interests: All things sci-fi and fantasy , running, yoga, everything related to my cats, tabletop gaming
Career goals: Likely MedPeds primary care
Favorite place to grab a drink in Lexington: Ethereal Brewing
Best coffee shop in Lexington: Third Street Stuff & Coffee
Best doughnut in Lexington: Spalding’s
Your go-to weekend getaway: Nashville
Favorite memory of residency so far: Our two class trips several months apart at the end of first year and start of second year. We all went to Benjamin's wedding in Michigan in June and then hiked, ate delicious food, and hung out by a firepit in Asheville together during our Resitern break in November.
Dream non-medical career: Peloton Instructor! Dream role would be to teach yoga, running, and cycling
Favorite thing about UK Med-Ped: Since Chandler, the VA, Kentucky Children's, and UHS/Kentucky Clinic are all interconnected, you're always around people from both programs and other Med-Peds residents. No matter what rotation you're on, you can jump into a Medicine Morning Report, Peds Noon Conference, hang out in the Peds Lounge on Medicine, and go see your friends down in the ED. Plus with all the Med-Peds faculty throughout the hospital and clinics, you'll bump into someone Med-Peds trained no matter where you go.
Benjamin Nicholson, MD
Hometown: Grand Rapids, MI
Medical School: Michigan State University College of Human Medicine - Grand Rapids
Hobbies/Interests: Woodworking, hiking/camping, gardening, video/board games, being a cat dad
Favorite place to grab some food: Corto Lima
Favorite place to grab a drink in Lexington: Kentucky Native Café
Favorite thing about living in Lexington: I like the size of the city. It’s not big enough to be a pain to get around and park, and it’s fairly cheap to live here, while being big enough to have access to a variety of food and activities. It’s easy to find and get to green space. It’s located in a place which makes it easy to travel to other states, and get into the Great Smokey Mountains.
Best coffee shop in Lexington: I don’t like coffee, but my wife’s favorite is Kenwick Table
Best doughnut in Lexington: Spalding’s Bakery
Your go-to weekend getaway: Red River Gorge
Favorite memory of residency so far: Weekend getaway to Asheville with my MedPeds class after finishing our resitern year. Dungeons and Dragons with a bunch of residents. 2AM tots with blueberry pancakes on Peds Wards.
Dream non-medical career: I would like to work construction again. I worked for a renovation company while in medical school and I really enjoyed it.
Why did you choose UK for Med-Peds? I was drawn to the high reputation of med peds within the hospital, the high med/peds to categorical ratio giving a stronger med/peds presence (in attendings as well) and the high predicted mortality upon admission giving high quality training with sicker and more complex patients.
PGY-4 Slideshow
PGY-3
Hunter Bechtold, MD
Hometown: Houston, Texas
Medical School: Baylor College of Medicine
Career Goals: Some form of blending academic medicine with serving rural and international populations in mostly inpatient settings.
Hobbies/Interests: Being with people as often as possible, running with my Bracco Italiano, listening to podcasts about science/faith/medicine, reading (especially history), grilling out, going for walks with my wife, checking my infant son's Babinski reflex.
Favorite things about living in Lexington: the weather (there are actually 4 seasons here) and college-town vibe (plenty of things to do).
Why did you choose UK for Med-Peds? My wife and I really were really impressed with the people and culture at UK. We knew we wanted to live in a new state at some point, and UK made Kentucky the clear choice. Also, I'm interested in academic and rural medicine, a combination that UK excels in!
Kaylee Gouge, MD
Hometown: Versailles, KY
Medical School: University of Kentucky College of Medicine
Hobbies/Interests: Backpacking, Youtube workouts with Brenna, hosting parties, church involvement
Career goals: MedPeds Palliative Care
Favorite place to grab some food in Lexington: Carson’s
Favorite place to grab a drink in Lexington: Epping’s on Eastside
Favorite thing about living in Lexington: Getting outside for some fresh air is easy in Lexington and, for most of the year, the scenery is beautiful. The fall, in particular, is hard to beat. Lexington is also a perfect size for me – affordable, growing, big enough to always have something to do, and small enough to navigate without major traffic.
Best doughnut in Lexington: North Lime Coffee & Donuts (this is a hill I’m willing to die on!)
Your go-to weekend getaway: Asheville, NC
Favorite memory of residency so far: On Internal Medicine nights, learning how to make hospital mocktails and Frosties with my upper and co-intern and watching an the Netflix Tour De France documentary between admits.
Dream non-medical career: Travel consultant or event planner. I love a good itinerary.
Why did you choose UK for Med-Peds? UK’s Med-Peds program has the reputation for producing exceptionally competent, driven, and kind doctors. Many of the program’s residents have stayed at UK to become beloved attendings and educators. Med-Peds docs are everywhere here – from categorical subspecialties and the ICU to general primary care. They were some of my biggest role models during medical school, so I followed their lead and stayed here for residency.
J.T. Henderson, MD
Hometown: Paint Lick, KY
Medical School: University of Kentucky College of Medicine
Career goals: Undecided but currently most interested in Pulm/CC, GI, or combined hospitalist.
Hobbies: Tennis, skiing, running, traveling, binge-watching TV
Favorite place to grab a drink in Lexington: West Sixth Brewery
Favorite place to grab food in Lexington: Bourbon n’ Toulouse
Favorite thing about living in Lexington: Love the smaller-city vibe and the (GO) CATS!
Your go-to weekend getaway: Nashville or Norris Lake (TN)
Favorite memory of residency so far: PGY-2 class gatherings/dinners!
Best doughnut in Lexington: Spalding’s Bakery
Dream non-medical career: Professional tennis sports commentator/journalist
Why did you choose UK for Med-Peds? I loved the faculty and residents as a student - they were some of my biggest role models, so I knew I'd get amazing, personalized training.
Brenna Kaelin, MD
Hometown: Crestwood, KY
Medical School: University of Kentucky College of Medicine
Career goals: Pulmonary critical care, MedPeds hospitalist
Hobbies/Interests: Reading, weightlifting, cooking, traveling
Favorite place to grab a drink in Lexington: OBC Kitchen
Favorite place to grab food in Lexington: I LOVE tacos, my favorite place is Agave & Rye. If you want a great steak that won’t break the bank, Malones is fantastic. Bella Notte has delicious Italian options.
Favorite thing about living in Lexington: As someone who grew up in Louisville, KY, I find that the best thing about Lexington is that you get some of the big city feel while also getting all of the perks of a small town
Best coffee shop in Lexington: Old School Coffee
Best doughnut in Lexington: North Lime Coffee & Donuts
Your go-to weekend getaway: Gatlinburg, Tenn. I love all the fun activities and the amazing food and drink options!
Favorite memory of residency so far: Some of my most favorite memories come from spending time with my co-residents on night shift. It can be stressful at times, but the majority of the time we have a wonderful time socializing and if we are lucky, watching Harry Potter movies.
Dream non-medical career: Marine biologist focusing on the study of Orcas (my favorite animal!).
Why did you choose UK for MedPeds? As someone who went to medical school at UK, I may be a little biased. With my special interest in critical care medicine, however, I wanted to train at a hospital which cared for a population with various medical pathologies. Furthermore, the MedPeds community at UK has a very strong presence and I wanted to learn and be mentored by faculty who have many of the same interests/training as I have.
Gabrielle Morguelan, MD
Hometown: Nicholasville, KY
Medical School: University of Kentucky College of Medicine
Career goals: Primary care
Favorite place to grab food in Lexington: Taziki’s
Favorite place to grab bubble tea in Lexington: Pho BC
Favorite thing about living in Lexington: There is lots of green space and a reasonable amount of good restaurants.
Best coffee shop in Lexington: Chocolate Holler
Best doughnut in Lexington: Spalding's Bakery
Your go-to weekend getaway: I love hiking/camping, so we like Cumberland Falls or Red River Gorge.
Favorite memory of residency so far: Taking care of patients that are successfully taking their lives back with MAT for alcohol or opioid use disorder.
Dream non-medical career: Medical Journalism
Did you have a career before medicine? I was a clinical assistant at an infectious disease clinic in Lexington.
Why did you choose UK for Med-Peds? The faculty love to teach and I love the community integration with the continuity clinic at Polk Dalton. Also, I grew up around here and getting a chance to give back to my community as resident was a chance I could not pass up!
Blaine Patty, MD
Hometown: Franklin, KY
Medical School: University of Kentucky College of Medicine
Career goals: Pulm/Critical Care of NICU, wish it could be both!
Hobbies: Playing tennis, playing with my dogs, and of course, watching TV
Favorite place to grab a drink in Lexington: West Sixth Brewery, they have run club on Tuesdays. Highly recommend!
Favorite place to grab food in Lexington: Miyako
Favorite thing about living in Lexington: We have a lot of city activities, like burger week, taco week, and coffee week. Also, everything is about 15-20 minutes away no matter where you live in Lexington.
Best coffee shop in Lexington: Manchester Coffee House
Best doughnut in Lexington: Frank’s Donuts
Your go-to weekend getaway: Red River Gorge
Favorite memory of residency so far: That is a hard question, it is likely going to Hunter's house and eating grilled venison and getting his secret recipe.
Dream non-medical career: Professional tennis player
Why did you choose UK for Med-Peds? We have some of the sickest patients in the nation at UK, and I wanted to train at a place where I would have high acuity and complexity.
PGY-3 Slideshow
PGY-2
Alexa Alfred, MD
Hometown: New Ulm, MN
Medical School: University of Minnesota
Hobbies/Interests: I enjoy painting, jigsaw puzzles, reading, watching football, and frequenting local coffee shops
Career goals: Rural MedPeds!
Favorite place to grab a drink in Lexington: Talon Winery
Favorite place to grab food in Lexington: Brasa’s Restaurant
Favorite thing about living in Lexington: It’s the perfect size city. It has all the amenities that you need, plenty of green space, and short commute times.
Best coffee shop in Lexington: Kenwick Table
Best doughnut in Lexington: North Lime Coffee & Donuts
Your go-to weekend getaway: Red River Gorge
Favorite memory of residency so far: All the wonderful times spent with my stellar co-residents - hiking at Red River Gorge, sunflower picking, Leann’s Supper Club.
Dream non-medical career: Either a teacher or librarian.
Did you have a career before medicine? I spent a year as an English teacher in Peru.
Why did you choose UK for MedPeds? I loved the people! It was so clear to me that residents, faculty, and staff were all such kind, genuine people who truly cared about each other, which is exactly what I was looking for in a residency program. On top of that, you have the opportunity to rotate through a variety of hospital and clinic settings with complex cases that continually expand the depth and breadth of your medical knowledge.
William Hislope, MD
Hometown: Somerset, KY
Medical School: University of Louisville School of Medicine
Hobbies/Interests: Spending time with my wife and daughter, watching baseball (St. Louis Cardinals), fishing, kayaking, hiking, bourbon collecting, playing very mediocre piano and guitar.
Career goals: Undecided! Possibly a mix of inpatient and outpatient roles, or providing care for medically complex patients.
Favorite place to grab food in Lexington: Bourbon n’ Toulouse, Suttons, The Local Taco
Favorite thing about living in Lexington: It's a beautiful city with a small town feel and a great place to raise a family! The college sports culture here is unmatched. We love going to football, basketball, and baseball games and volleyball matches.
Best doughnut in Lexington: Spalding’s Bakery or North Lime Coffee & Donuts
Your go-to weekend getaway: Red River Gorge, Gatlinburg, Nashville. Take your pick!
Favorite memory of residency so far: Helping Mohammed move out of his old apartment and the intern class providing "constructive feedback" on decorations for his new one, along with having intern dinner at Alexa's place.
Dream non-medical career: Commercial airline pilot
Why did you choose UK for MedPeds? I remember being impressed by the community at this program. The residents and leadership were genuine, kind, and just seemed like a close-knit group of people. It made the program feel like something I wanted to be a part of. Something I didn’t get a great feel for until I started here was how large the Med-Peds presence is. There are Med-Peds docs everywhere, so it is a well-respected and well understood program here.
Misa Ito, MD/PhD
Hometown: Tokyo, Japan
Medical School: National Defense Medical College
Hobbies/Interests: Hiking, reading, listening to Jazz, hanging out with friends, enjoying quiet time
Career goals: Undecided; would like to keep medical service trip to Ayutla (small city in Mexico); would like to keep serving at the Refuge clinic
Favorite place to grab food in Lexington: Archa Nine
Favorite thing about living in Lexington: Hiking, throwing axes, Activate Games, coffee shops, nature
Best coffee shop in Lexington: European Delights
Best doughnut in Lexington: Spalding’s Bakery
Your go-to weekend getaway: Red River Gorge, church
Favorite memory of residency so far: Formula-tasting party during NICU rotation
Dream non-medical career: World traveler
Did you have a career before medicine? Finished PhD in nutrition at UK.
Why did you choose UK for MedPeds? I love Lexington and want to pursue my career here. I was able to talk to a couple of UK MedPeds doctors. They were all great and I desire to become a physician like them.
Dealla Samadi, MD
Medical School: University of Kentucky College of Medicine
Hobbies/Interests: I write poetry, love art, and started horseback riding last year. Memoirs are my favorite genre of books to read, and my two favorites that I’ve read so far are Marina Abramovic’s “Walk through Walls” and Edward Said’s “Out of Place.”
Career goals: I came into medical school convinced that I’d pursue a career in geriatrics, but I am not so sure anymore! I am curious about cardiology, and would love to care for the human heart, but am keeping an open mind!
Favorite place to grab a drink in Lexington: Not an alcoholic drink but I love the Weekly Juicery!
Favorite place to grab food in Lexington: Pho BC
Favorite thing about living in Lexington: I love the personality that can be found in every corner of the city, the country roads and the farms, and especially the sunsets!
Best coffee shop in Lexington: Martine’s Pastries
Best doughnut in Lexington: Spalding’s Bakery
Your go-to weekend getaway: The horse farm!
Favorite memory of residency so far: I have loved my meaningful patient experiences of course! I also had a great time during my wards night shifts, when my fellow residents and I set up a table and painted canvases to decorate the workroom. We ate snacks, listened to music, and had a lot of fun!
Dream non-medical career: While I couldn’t imagine doing anything else, if I had more time, I would add on working in an art exhibit or working as a florist.
Why did you choose UK for MedPeds? I wanted to join a community, and I knew that the med-peds community we have here is warm, loving, and so supportive!
Hallie Walther, MD
Hometown: Lexington, KY
Medical School: University of Kentucky College of Medicine
Hobbies/Interests: Pilates, yoga, hanging out with my cats (Milo and Daisy), and hanging out with friends!
Career goals: Hospital medicine or critical care
Favorite place to grab a drink in Lexington: Mirror Twin Brewing
Favorite place to grab food in Lexington: Kentucky Native Cafe
Best coffee shop in Lexington: Kenwick Table
Best doughnut in Lexington: Magee’s (RIP)
Your go-to weekend getaway: Asheville, NC
Dream non-medical career: Teacher at a wilderness pre-school
Why did you choose UK for MedPeds? I chose UK for MedPeds because of the amazing MedPeds residents that I met during medical school, the strong MedPeds culture, and the complexity of the patient population that we treat at UK!
PGY-2 Slideshow
PGY-1
Jerod Crockett
Hometown: Wilmore, KY
Medical School: University of Kentucky College of Medicine
Hobbies/Interests: UK sports, creek fishing, disc golf, gardening, reading, going on walks with my wife, our son, and our dog Maxwell!
Favorite place to grab a drink in Lexington: Kentucky Native Cafe!
Favorite place to grab food in Lexington: Big Kahuna Hawaiian BBQ
Best doughnut in Lexington: Spalding's Bakery
Favorite thing about living in Lexington: Everything! It's my home, and I love being a tour guide and showing off my city! From the Kentucky River to Rupp Arena to our famous distilleries and horse farms, there's always something to explore.
Favorite memory of residency thus far: Having great teamwork with the other interns on VA wards!
Dream non-medical career: Work for a powerwashing company
Favorite things about UK Med-Peds: There is a great community of Med-Peds physicians at UK and throughout Lexington. I always feel supported at UK, and I can follow many well-traveled paths from Med-Peds at UK into whatever I want to pursue for a career!
Emily Ranseen
Hometown: Lexington, KY
Medical School: University of Kentucky College of Medicine
Hobbies/Interests: Reading, painting, traveling
Favorite place to grab a drink in Lexington: Bar Ona
Favorite place to grab food in Lexington: Corto Lima
Best doughnut in Lexington: North Lime
Favorite thing about living in Lexington: The events Lexington puts on! Thursday night live, Latino night downtown, wiener dog races, the Woodland art fair. There’s always something fun happening if you look.
Favorite memory of residency thus far: Going around the whole room with my peds coresidents at conference and saying something positive about our first week of residency
Dream non-medical career: Book editor!
Favorite things about UK Med-Peds: Med peds residents are known throughout the hospital for being excellent teachers and I’ve seen that first hand having a med peds upper level on my first rotation of residency!
Andrew Kennedy
Hometown: Singapore and Ashland, KY
Medical School: University of Kentucky College of Medicine
Hobbies/Interests: Cooking and baking, cycling, traveling both around the world and to national parks across the US, meaningful conversations and mentorship, and watching or participating in any sport in person or on TV
Favorite place to grab a drink in Lexington: Country Boy for a pint, Belles for a cocktail, but really Sonic for 1/2 price in app drinks 24/7/365
Favorite place to grab food in Lexington: Carsons, Drakes, Que Taco food truck, Bella Notte, and my house when I'm cooking
Best doughnut in Lexington: Spaldings hands down (I have a full list ranking every one in Lexington if interested)
Favorite thing about living in Lexington: Perks of a medium sized city for food, drink, and fun Friday night activities while preserving access to the countryside for horses, hiking, biking, and taking in a beautiful Kentucky sunset
Favorite memory of residency thus far: Finding out I matched to stay at UK and then that night going to the resident switch party to celebrate being a part of the Med Peds fam for the next 4 years!
Dream non-medical career: Chef, some might say I cook enough to be one anyways
Favorite things about UK Med-Peds: The true camaraderie our program has across residents and alumni, getting to interact with all of the faculty who stayed on after graduating, and the reputation we have as teachers among the medical students and compassionate providers we have with our patients. I knew that you are shaped into who you are by those who teach you and I wanted to be shaped by those in our program.
Kendall Noble-Halcomb
Hometown: Hazard, KY
Medical School: University of Kentucky College of Medicine
Hobbies/Interests: I love hanging out with my family and friends, going to the lake, working out, watching sports, playing pickle ball and online shopping!
Favorite place to grab a drink in Lexington: Probably 7-Brew
Favorite place to grab food in Lexington: Planet Thai to get some pad se ew!
Best doughnut in Lexington: Parlor Doughnuts
Favorite thing about living in Lexington: My favorite place about living is how many places there are for outdoor activities.
Favorite memory of residency thus far: Getting to know all of my co-interns and their families.
Dream non-medical career: Doggy daycare owner
Favorite things about UK Med-Peds: My favorite thing about UK Med-Peds is how close everyone is. I feel like everyone genuinely cares about each other and wants to support one another.
Brenden Garrett
Hometown: Eagle Mountain, Utah
Medical School: UT Southwestern Medical Center
Hobbies/Interests: Board games, volleyball, hiking, running, eating dark chocolate, playing with my daughter, traveling
Favorite place to grab food in Lexington: So far, Drake's.
Best doughnut in Lexington: Yet to be determined. :)
Favorite thing about living in Lexington: Coming from Dallas, I LOVE that on my way to certain errands I end up driving past horse fields and there are trees everywhere. It is a beautiful place to live!
Favorite memory of residency thus far: Bonding with parents in clinic as we work together to figure out how to best help their children.
Dream non-medical career: Stay-at-home dad / board game designer / organizational behavior consultant / National Park ranger
Favorite things about UK Med-Peds: The people are wonderful! I've loved everyone I've worked with, they are all so caring, and the patient population has been very fulfilling to serve. I also love being in Lexington, which has been an amazing place for my family.
Sonja France
Hometown: Missoula, MT
Medical School: University of Washington
Hobbies/Interests: Reading, cooking, hiking, skiing, live music, games of all kinds
Favorite place to grab a drink in Lexington: Distillery District
Favorite place to grab food in Lexington: Kentucky Native Cafe
Best doughnut in Lexington: North Lime Coffee and Donuts
Favorite thing about living in Lexington: Laid back, small town vibes but with activities of a bigger city.
Favorite memory of residency thus far: Beers and darts to celebrate being done with my first rotation
Dream non-medical career: Librarian
Favorite things about UK Med-Peds: People are very friendly, easygoing, and always willing to help out.