Staying Safe at Work

Your Safety Matters focuses on new and updated resources to support management and reporting.

UK HealthCare is committed to safety and well-being of patients, visitors, and staff in our enterprise.  We take all forms of aggression, violence, and threats seriously. Sometimes frontline staff don't report these incidents, because they feel disruptive behavior is "part of the job." There is uncertainty about how and where to report. 

We know that workplace violence in health is growing and we are taking steps to ensure workplace safety at UK HealthCare. We want to ensure we have a healthy work and healing environment that is free from inappropriate, disruptive behavior that could hinder delivery of safety, quality patient care. This approach applies to patients, visitors and staff. 

Examples of aggressive behaviors include but are not limited to:

  • Threats of any kind against the welfare of another person
  • Physical aggression, including assault
  • Verbal harassment, including abusive language, cursing, or sexual language
  • Behavior that puts oneself or others in harm’s way

LiveSafe Campus Security App

LiveSafe is a personal safety mobile app that University of Kentucky is providing to all students, faculty, and staff to download for free. The app provides a quick, convenient, and discreet way to communicate directly with University of Kentucky Police Department about potential risks and threats before they escalate, thereby enhancing your overall safety.

To download the app, click here.

Blood Borne Pathogen Exposure and Prevention

The University’s work compensation program covers employees of UK who work throughout the 120 counties within the Commonwealth of Kentucky.  

Regardless of patient history, all needle sticks and sharps injuries should be reported.

After a sharps injury at UK,  Please follow the steps outlined here: Blood Borne Pathogen Exposure and Prevention

Based on where the employee is physically located, and once they have been phone triaged by University Health Services (UHS), they may be sent to a local emergency department, immediate care center, or other like service.  This is an arrangement we have as part of our managed care organization.   The University follows all applicable work compensation rules and regulations, as outline by KRS 342.

Rotations at Non-UK Locations

Regardless of injury location, you are an employee of UK

  • Step 1: First Aid
  • Step 2: Workers’ Care:  800-440-6285

Please note that failure to report injuries through UK Worker’s Care could impact your future eligibility for worker’s compensation coverage. Further details about this resource are available at: here.

Battery Jump-Start Services

Transportation Services offers free on-campus battery jump-start service. This service is available 24 hours a day, 7 days a week anywhere on campus for all valid UK parking permit holders and campus patients and visitors.

If your car battery dies on campus and you need a jump-start, use the following contact information: Monday-Friday, 7:30 a.m. to 6 p.m., call Transportation Services at 859-257-5757.

After-hours and weekends, call UK Towing Contractor at 859-231-0197.

Health Care

Primary Care Internal and Family Medicine

During GME orientation, interns are encouraged to establish primary care via the internal medicine department. We encourage all our trainees to set up appointments with primary care doctor with in the first year itself. If needing to establish later in residency both the Internal Medicine and Family Medicine departments offer appointments.

Health care resources include:

•  access to multiple clinics
•  tele-health resources
•  health care for children
•  dental care
•  eye care
•  OBGYN coverage 
•  pharmacy services


More Health Care Resources

UK Team Blue Primary Care Clinic for UK Health Plans

The Team Blue Primary Care Clinic is a primary care option exclusively for members of the UK health plans. Team Blue provides diagnosis, treatment and management of patients of all ages with one of the UK health plans (UK-HMO, UK-PPO, UK-EPO and UK-RHP).For more information go here.

Other Primary Care Resources

UK Family and Community Medicine offers primary care, preventive services, and continuity of care for the entire family. We treat a variety of illnesses and injuries in newborns, children and adults. Learn more here

UK General Internal Medicine and Geriatrics provides diagnosis, treatment, and management of patients from adolescence through adult age. They specialize in primary care, wellness and prevention, and care of patients with chronic medical conditions. Learn more here

LiveHealth Online

Members of UK health plans can participate in a new service called LiveHealth Online. Connect with a medical professional through the Internet for advice regarding minor primary-care conditions, such as the flu, colds, pink eye and more. They can also send prescriptions to your pharmacy. Visits cost just $10 for members of UK health plans, except for the UK indemnity plan, which is also subject to co-insurance:

Urgent Care

The UK Health Plan Urgent Care Clinic is an on-site clinic for UK employees and their dependents over age 18 who participate in one of the UK health plans. UK Health Plans Urgent Care Clinic is here to see you for your acute non-emergent medical needs. They are located on the first floor of University Health Service, directly across from the pharmacy. The hours are Monday – Friday between 8:00am – 4:00pm. All visits are same-day availability by appointment only. Appointments can be scheduled by calling 323-SICK (7425) or online

UK Urgent Care Clinics at Turfland are another choice for urgent care. This service available 6 days a week, including early mornings, evenings and on Saturdays. Further details can be found here:

Health Care for Children

The UK Family Medicine Clinic is available for pediatric patient scheduling. The University of Kentucky also has a very robust pediatrics department, with clinics in multiple locations. For residents who are looking for establishing a Pediatrician for their kids, here are some options:

  1. Med-Peds Clinic at UHS and Polk Dalton Clinic
  2. Med-Peds Residency Continuity Clinic
  3. UK Team Blue, KY Clinic South
  4. UK HMO Clinic at Maxwell
  5. UK General Pediatric Clinic, Harrodsburg Road, KY Clinic South

For after hours care, the UK Pediatric Twilight Clinic is available. Any child can seek urgent care provided by rotating UK Pediatricians regardless if they have a UK Pediatrician as their PCP. The clinic is open M-F from 5p-9p and Sat-Sun 12p-5p. Please call ahead to ensure you have an appointment.

Please NOTE: In response to the COVID-19 pandemic, Kentucky Children’s Hospital is making changes to our Twilight Children’s Clinic hours for the protection of our patients, their families and our staff. We remain committed to ensuring that our patients’ healthcare needs are met while working to keep everyone safe. Beginning Monday, April 6, the Twilight Clinic, located on the fourth floor of Kentucky Clinic, will be closed Monday through Thursday to in-person visits. The Twilight Clinic phone triage line is available Monday – Thursday, from 3 p.m. – 9 p.m. For assistance, call 859-257-6730.

The clinic will maintain its regular hours for in-person visits Friday through Sunday:

• Friday, 5 – 9 p.m.

• Saturday, noon – 5 p.m.

• Sunday, noon – 5 p.m.

Dental Care

Residents and fellows are offered dental insurance and can schedule appointments through the dental clinic:


Residents and fellows can access the Ophthalmology services provided through UK Healthcare Advanced Eye Care:

Women’s Health

The University of Kentucky has excellent OB-GYN coverage, including midwife services:

We also have a very supportive breastfeeding policy:

Pharmacy Services

24/ 7 Chandler Pharmacy UK HealthCare Chandler Retail Pharmacy now provides 24-hour service seven days a week to better serve patients, employees, and the community. Further details can be found here:

Physical Wellness

Staying physically active and healthy is an important key to supporting physician wellness.

Resources to promote physical wellness are available to all our trainees.

GME call rooms/nap rooms are located proximate to the GME Office area in UK Chandler Hospital Pavilion H and have been recently renovated. Many of our programs also have site specific and program specific call room/nap room areas that are utilized by trainees during specific rotations.

At Good Samaritan Hospital there is also a resident work room area available for use by all programs.

•  Fitness Facilities
•  Nutrition
•  Well-Being Consultations
•  Lactation Spaces

More Physical Wellness Resources

Fitness Facilities

Residents and fellows have free access to a resident/fellow only gym located in UK Chandler Hospital Pavilion H Room HQ-104. The area is available 24/7 via secured entry access. Enter in the hallway by the GME Office. You will scan into the same areas as the call rooms to access HQ-104.

Other convenient locations for gym access are the Johnson Center and the Alumni Gym. Both are located on the UK campus within a 3-5 minute walk from UK Chandler Hospital. Residents and fellows can join at UK staff membership rates. More information is available here.

Residents and fellows may also purchase a UK MoveWell membership to access the MoveWell Employee Fitness Center and the Seaton Center fitness facility. Both are located on the UK campus within a 3-5 minute walk from UK Chandler Hospital The cost is $7 per month and includes access to group fitness classes. More information is available here.


UK provides a variety of options for consulting with a registered dietician, participating in guided nutrition programs, and exploring recipes and grocery store options:

Health Coaching and Well-being Consultations

UK's "Be Well" program offers support for health coaching, tobacco cessation, KORU mindfulness training:

Lactation Spaces

Here is the map of UKHC Lactation Spaces in Chandler.

Lactation Rooms.pdf